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September 05, 2007

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Rita

As a former Barista, I can tell you that it doesn't take much for the people at Starbucks to know who you are. Anyone who comes in on any sort of regular basis - even if it is just once a week - you remember their face and their drink. Especially if you tip. Also, Starbucks really strives for that - to make people feel like they are known. They train the baristas to remember people and their drinks. They'll probably be a little chatty the next time you go in, too, unless it's busy.

It's interesting to me that them remembering you makes you feel uncomfortable instead of welcomed. I feel like I should already be a regular at one Starbucks, and they never remember me. It makes me a little sad. As a whole, Starbucks is cutting back on training, so it is rare to find a store with baristas who are good, and these sound friendly.

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